Loading…
OpenRole Alerts / Hiring signals
Job descriptions that mention Zendesk show which companies run on it, or are about to, and are investing in the team that owns it right now.
Matching job titles and descriptions for: Zendesk. Updated Fri, 23 Oct 2026 00:47:36 GMT.
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…stomers - Our ticketing, on-call, and incident communication setup, on tools like Pylon or Zendesk connected to Linear for engineering handoffs - A knowledge base and troubleshooting runbooks for customers a…
…You’ll also gain exposure to the systems that power our platform — working with tools like Zendesk, Postman, FullStory, and SQL to diagnose and resolve issues. If you’re a sharp communicator with strong tech…
…You’ll also gain exposure to the systems that power our platform — working with tools like Zendesk, Postman, FullStory, and SQL to diagnose and resolve issues. If you’re a sharp communicator with strong tech…
…ngineering to ensure each integration goes live smoothly. - Occasionally cover on support (Zendesk) as needed. WHAT YOU’LL BRING - Typically, 2–4 years in a technical implementation, technical account manage…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…e the tooling and workflows between the support platform and engineering trackers, such as Zendesk and Jira, so escalations move faster with less manual work - Own the end-to-end lifecycle of every escalatio…
…quickly - Support and incident tooling: Pylon, incident.io http://incident.io, PagerDuty, Zendesk, Slack APIs, GitHub APIs - Experience with ClickHouse or other analytical databases - Experience in an early…
…ith HTML, CSS, APIs, and/or SQL. Familiarity with case management tools (e.g., Salesforce, Zendesk) is required. Bonus Technical Tools: Experience with tools such as Postman, Snowflake, Datadog, and/or Kiban…
…to learn from mistakes, and comfortable sharing ideas or asking for help. Experience using Zendesk or another customer support system. Experience using AI tools like ChatGPT, Claude, or Gemini to solve probl…
…0% of time) Ticket Handling: Maintain a small, regular allocation of direct ticket time on Zendesk to stay grounded in customer needs, operational workflows, and real-time team processes. Peak Period Support…
…lution - Familiarity with Discord, email-based support systems, and ticketing tools (e.g., Zendesk, Intercom, etc.) SOFT SKILLS 🗣 Strong communication & collaborative skills (perfectly fluent in English) 🎯…
…65 ○Endpoint management tools (e.g., Jamf, Kandji, Intune) ○Ticketing systems (e.g., Jira, Zendesk, ServiceNow) Strong understanding of IT security best practices and access management Strong hands-on knowle…
…g, geospoofing, suspicious profit spikes, and other fraudulent behaviors; resolve cases in Zendesk with consistent, policy-aligned decisions. Verify player locations using GeoComply and identify attempts to…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…alyze data and drive informed decisions. Experience with helpdesk and CRM platforms (e.g., Zendesk, Jira) is a plus. Ability to adapt to a rapidly evolving business environment and drive positive change. &nb…
…amf or Kandji. - Must have experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk. - Familiarity with Identity Provider (IDP) platforms such as Okta, as well as knowledg…
…projectors, and comms. - Comfortable using task tracking tools like Slack, Monday.com, or Zendesk. - Bachelor’s degree preferred. AV certifications or trade school a plus. Preferred Qualifications and Certi…
…ervicio (SLA, FCR, CSAT, Adherencia, Ocupación). • Manejo de plataformas de ticketing/CRM (Zendesk, Freshdesk, Salesforce, Jira o similares) y herramientas analíticas (Excel avanzado, Power BI / Tableau). ✅&…
…evious startup experience is a plus! - Experience with support or ticketing systems (e.g., Zendesk, Salesforce, Jira, ServiceNow) required. Benefits - Health insurance - Paid Time Off (PTO) - 401k plan Are y…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…ies (preferred but not essential). - Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools. - Proven ability to work independently as well as collaborate effectively across…
…ed - Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar) - Prior involvement in CRM/CPQ projects or enhancements, such as docume…
…ed - Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar) - Prior involvement in CRM/CPQ projects or enhancements, such as docume…
…ation; you synthesize it. Technical fluency: You learn new software fast. You can navigate Zendesk, Salesforce, Linear, Slack, Notion, and Google Sheets without someone holding your hand. Exceptional judgmen…
…team’s technology actually works. You’ll hold the roadmap for a stack of CX tools — think Zendesk, Zapier, Sprout and a handful of others — and make the call on what stays, what goes, and what gets replaced…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…nagement What you have - High School Degree or Bachelor's Degree - Experience working with Zendesk - 2+ years of supporting customers through digital channels, including email and live chat - Passion for hel…
…t documentation that actually gets used - Familiarity with ticketing platforms like Pylon, Zendesk, or similar More about Nash http://Nash.AI NASH IS THE PLATFORM THAT POWERS MODERN LOGISTICS. Commerce has i…
…ls. • Track record of driving large-scale transformations, including AI deployments (e.g., Zendesk, Decagon, Google CCAI, Amazon Connect, Genesys, Five9), platform migrations, operating model redesigns, and…
…rganizational skills and ability to multitask Working knowledge of issue tracking systems (Zendesk and/or JIRA preferred) Proficiency in Microsoft Office & Google Suite Working knowledge of both Windows…
…ronment - Proficient in Excel; familiarity with tools such as Stripe, Notion, Intercom, or Zendesk is a plus Our offer - Competitive salary with performance-based incentives - Stock options with a progressiv…
…encia en construcción de cuadros de mando operativos. Experiencia con CRM como Salesforce, Zendesk Sell u otros similares. Afinidad con nuestros valores y pasión por la movilidad y la innovación. ¿Qué te ofr…
…. Issue Resolution & Escalation Document and track tickets using helpdesk tools (e.g., Zendesk), ensuring accurate status updates and follow-ups. Escalate complex or repeated issues to product or enginee…
…h writer who provides accurate, clear communication via customer experience platforms like Zendesk. About the Role: Provide high-quality support for Trust & Will members to effectively resolve thei…
…Superior será considerado um diferencial. Conhecimento prévio em plataformas de CRM (ex.: Zendesk, Salesforce ou similares) e noção em ferramentas de acompanhamento/métricas. Excelente comunicação escrita,…
…o e região (idas ao escritório 2x ao mês). Conhecimento prévio em plataformas de CRM (ex.: Zendesk, Salesforce ou similares) e noção em ferramentas de acompanhamento/métricas. Excelente comunicação escrita,…
…e situations with empathy and good judgment - Hands-on experience with support tools (e.g. Zendesk, Intercom, Front) - Track record of building processes and documentation from scratch - Excellent written co…
…of experience in a customer support role in software is preferable Familiarity with Zendesk, Slack, Excel, Outlook, or similar Tons of energy, humor, compassion, and enthusiasm A passion…
…positive customer experience. Nice-To-Haves: Experience with CRM tools such as Salesforce, Zendesk, or similar systems. Customer service experience in a diagnostic laboratory, healthcare, or medical office s…
…al and written communication skills - Comfortable with performing repetitive tasks - Basic Zendesk knowledge is a plus - Basic payment processing experience is a plus - Basic Excel knowledge is a plus About…
…ns using Python and TypeScript/JavaScript (e.g., Node.js, React). Hands-on experience with Zendesk and Salesforce administration and development, including owning Zendesk configurations and apps, writing Sal…
…aster (CSM) or Scaled Agile SAFe Agilist (SA)) required. Experience with Salesforce, Zendesk, Workday preferred. Preferred Requirements: Deep proficiency in the rapidly evolving AI landscape (LLM…
…e role based in our Bengaluru office. What you’ll do at Figma: Resolve customer tickets in Zendesk, mostly by email, such as helping a designer get back into a locked account or sorting out who can view and…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…erience - Curiosity and a problem-solving mindset - Familiarity with support tools such as Zendesk and Jira (or similar platforms) - Nice to have: experience in a customer support role within the travel indu…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…of experience in similar role or field - Experience with support software and CRMs (e.g., Zendesk, Salesforce) is a plus - Demonstrated technical proficiency such as a computer science degree, bootcamp cert…
…an just closing the ticket. Hands-on familiarity with ticketing and tracking tools such as Zendesk, ClickUp, and Asana. Comfort working with data (spreadsheets, dashboards, or similar) to find patterns and m…
…naging a high-volume, multi-channel Support or Contact Center environment. Experience with Zendesk or similar Support platforms. Experience with AI-powered Support tools, automation, self-service, or quality…
…structures, partner onboarding, and pricing models. Hands-on experience with tools such as Zendesk, Jira, or CRM platforms, and comfort navigating complex software back-office settings. Ability to translate…
…0% of time) Ticket Handling: Maintain a small, regular allocation of direct ticket time on Zendesk to stay grounded in customer needs, operational workflows, and real-time team processes. Peak Period Support…
…members to ensure licensees are ready for big orders/ launches/ spikes in business Manages ZenDesk tickets from open to close Troubleshoots processing center, kitchen, and facility hardware issues Inventory…
…e incidents in an ITSM system while ensuring SLA performance metrics are met. Ex: Jira SM, ZenDesk Strong troubleshooting of Windows 10/11 operating system Strong troubleshooting of MacOS Some understanding…
…cohesive, customer-centric solutions. Champion the use of dedicated Confluence spaces and Zendesk for Command Certificate Lifecycle Management documentation and support resources. Requirements &…
…custom applications, scripts, and webhook integrations across core support systems (e.g., Zendesk, Jira, Salesforce Service Cloud, Domo, StatusPage). Architect and optimize API connections, custom middlewar…
…custom applications, scripts, and webhook integrations across core support systems (e.g., Zendesk, Jira, Salesforce Service Cloud, Domo, StatusPage). Architect and optimize API connections, custom middlewar…
…IL. Expérience avérée de l’utilisation d’outils de ticketing modernes (par ex. ServiceNow, Zendesk). Une formation complète sera dispensée sur la suite logicielle IVALUA BUYER. Savoir-être (Soft Skills) Maît…
…L best practices. Proven experience working with modern ticketing tools (e.g., ServiceNow, Zendesk). Comprehensive training will be provided for the IVALUA BUYER software suite. Soft Skills : Professional fl…
…ções que você precisa ter: Domínio de ferramentas de CRM e sistemas de atendimento (Zendesk será um diferencial) Conhecimento básico de informática (Google Workspace, navegadores, chats) Familiaridade…
…work directly with a VP of CS who has built world-class organizations at Gong, Slack, and Zendesk. You Will… - Own a portfolio of customers and drive measurable outcomes across onboarding, adoption, expansi…
…n industry Proficient in all Google Workspace/Microsoft Office Suite of products and tools Zendesk experience In-depth knowledge of Uber Freight TMS and TMS Financials systems Benefits & Compensation for…
…ss applications Technical proficiency with APIs, SaaS platforms (e.g. Salesforce, Shopify, Zendesk, HubSpot), and integration methodologies Exceptional communication, storytelling, and relationship-building…
…cases - Familiarity with payroll platforms (Gusto, ADP, etc..), and ticketing tools (JIRA, ZenDesk) - Resourceful, detail oriented, and collaborative with comfort in change and ambiguity in a fast-paced envi…
…ies (preferred but not essential). - Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools. - Proven ability to work independently as well as collaborate effectively across…
…romptly respond to email inquiries and user support questions using ticketing systems like Zendesk Preferred Skills, Qualifications and Technical Proficiencies: Experience with electronic Learning Management…
…d regulatory standards. Address operational issues promptly, escalating through tools like Zendesk and Asana for resolution. Provide actionable feedback from research sites to inform improvements in devices…
…s y habilidades técnicas: Manejo de herramientas de trackeo y gestión de casos, como Zendesk o similares. Manejo de Google Workspace, especialmente Google Sheets. Conocimiento y aplicación de herramien…
…rong focus on retention during this early stage. Manage onboarding and ongoing support via Zendesk, acting as the main point of contact for partners using our platform for the first time. Proactively review…
…Be Working On: - Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+). - On-Call Rotation: Participate in a 24/7 on-call rotation t…
…Be Working On: - Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+). - On-Call Rotation: Participate in a 24/7 on-call rotation t…
…accuracy, completeness, consistency, and business alignment. - Required ● Proficiency with Zendesk (Guide/knowledge base administration)- Required ● Structure and tag Zendesk content to…
…n ambiguous, fast-moving environments with incomplete tooling - Familiarity with Intercom, Zendesk, or similar support tooling is a plus - Experience at a fintech, crypto exchange, prediction markets platfor…
…KPIs, workforce planning, and dashboard or BI tools Experience with a ticketing platform (Zendesk, Freshdesk or Salesforce preferred) Clear written and verbal communication with internal teams and clients,…
…rs. Ability to maintain confidentiality and adhere to all HIPAA guidelines. Proficiency in Zendesk, Slack, Google Workspace, and experience working within CRM and EHR systems preferred. Bilingual proficiency…
…mientas de gestión: Manejo demostrado de plataformas de ticketing y soporte omnicanal como Zendesk, Talkdesk, Zopim o software equivalente. Ofimática: Dominio intermedio de herramientas ofimáticas y entornos…
…back to Replit's Product and Engineering teams so we can keep improving. We use tools like Zendesk, Linear, Slack, Stripe, Orb and Replit itself to get the job done. You will work on a small, global team of…
…contributor responsible for administering, operating, and continuously improving Harvey's Zendesk platform and the broader Customer Experience systems stack, including Planhat, Sierra, and new platforms as…
…gile mindset. - Use QA platforms and AI-supported tools, including systems such as Cinder, Zendesk QA, and Bumble’s internal assessment tooling, to monitor quality and understand AI behaviour, reviewing outp…
…ng the software development lifecycle, product rollouts, and tech stacks (Salesforce, EHR, Zendesk, Asana, Jira). Healthcare & Clinical Context: Direct experience working closely with clinicians, care provid…
…ation; you synthesize it. Technical fluency: You learn new software fast. You can navigate Zendesk, Salesforce, Linear, Slack, Notion, and Google Sheets without someone holding your hand. Exceptional judgmen…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…a table of numbers into a short summary a non-technical reader can act on Experience with Zendesk or a comparable CRM / ticketing platform A…
…t you'll do: Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with th…
…designated location during scheduled working hours. This position also manages HR related Zendesk tickets, responds to employee inquiries, and escalates workplace concerns to senior HR team members when app…
…designated location during scheduled working hours. This position also manages HR related Zendesk tickets, responds to employee inquiries, and escalates workplace concerns to senior HR team members when app…
…1000+ fast-growing startups and large enterprises already use Clueso, including Atlassian, Zendesk, GitLab, Samsara, Seismic, Gainsight, Smartsheet and Nielsen. We're rated 4.9/5 on G2 and have bagged the Pr…
…1000+ fast-growing startups and large enterprises already use Clueso, including Atlassian, Zendesk, GitLab, Samsara, Seismic, Gainsight, Smartsheet and Nielsen. We're rated 4.9/5 on G2 and have bagged the Pr…
…sk in a fast-paced environment Unstoppable Qualities: Familiarity with EPIC, Zendesk, Salesforce, or similar applications Experience working in the insurance industry and/or a customer contact…
…utine im Umgang mit Salesforce (oder ähnlichen CRM-Systemen), Ticketing-Tools (z. B. Jira, Zendesk) sowie Analyse-Tools (z. B. Excel, Tableau). Persönlichkeit & Skills: Herausragende Kommunikations- und Verh…
…ecycle to learn the new system/feature. Responsible for resolving the ticket queue through Zendesk. Coordinating and leading troubleshooting through incident management. Creating documents and maintaining ou…
…a VP of Customer Success who previously built leading CS organizations at Gong, Slack, and Zendesk. You Will… - Coach and develop your team: Run deal reviews, listen to calls, and deliver direct, actionable…
…work directly with a VP of CS who has built world-class organizations at Gong, Slack, and Zendesk. You Will… - Own a portfolio of customers and drive measurable outcomes across onboarding, adoption, expansi…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…MENTS Responsibilities - Responding to customer queries in a timely & effective manner via ZenDesk or other customer support tools - Documenting & logging issues (as well as customer compliments & complaints…
…1000+ fast-growing startups and large enterprises already use Clueso, including Atlassian, Zendesk, GitLab, Samsara, Seismic, Gainsight, Smartsheet and Nielsen. We're rated 4.9/5 on G2 and have bagged the Pr…
…ctly with clients, including handling escalations. Experience with ticketing tools such as Zendesk or Pylon, and Linear or similar for engineering tickets. Excellent English, written and spoken. Bonus Skills…
…ten does. Escalations are handled by whoever picks them up, context is spread across Jira, Zendesk, Slack and email, some cases stay open for months, and the hardest ones pull executives and line managers aw…
…ry tools such as Salesforce Technologies we use: - AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber? What we offer: - Fully remote-fir…
…ry tools such as Salesforce Technologies we use: - AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber? What we offer: - Fully remote-fir…
…ineer II with experience in software technical support, particularly in environments using Zendesk and complex software workflows - based remotely in Czechia. This role involves providing advanced technical…
…révia em ambientes de alta escala e/ou operações digitais. - Vivência com ferramentas como Zendesk, Salesforce, HubSpot ou CRMs similares. - Conhecimento em métricas de experiência do cliente (CSAT, NPS, Tem…
…Bilingual: native Spanish and fluent English, both written and spoken. - Experience using Zendesk, Atlassian (Jira, Confluence), and other support tools; comfortable working across several systems at once.…
…e of humor, and ability to foster a fun and engaging team culture. - Prior experience with Zendesk. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits…
…t triage and diagnostics, and cross-platform automation that connects support tools (e.g., Zendesk) with systems like Salesforce, Slack, and the data warehouse to cut down manual handoffs. Help define a secu…
…Exceptional communication, negotiation, and problem-solving skills. Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack. Preferred Requirements: Language…
…top of and between Harvey's core platforms (Salesforce, Workday, NetSuite, Okta, Marketo, Zendesk, Google Workspace, Slack, Zip, Linear, Notion), including their reliability, security posture, and lifecycle…
…business that’s looking to pioneer a new age of payments. We work with tools such as Zendesk, Slack, Jira, and more, so if you’re familiar with those, you’ll be ready and set. What excites you He…
…ommunication, negotiation, consultation, and problem-solving skills. Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack Preferred Requirements: Know…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…contributor responsible for administering, operating, and continuously improving Harvey's Zendesk platform and the broader Customer Experience systems stack, including Planhat, Sierra, and new platforms as…
…one support (inbound/outbound) to guests and merchant partners via our phone system on the Zendesk ticketing platform Complete 70-100 tickets/day with a one-touch ticket percentage of 80% or higher and a QA…
…lems to advocate for product improvements. Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our cus…
…at, addressing their questions and concerns promptly and effectively. Use CRM tools (e.g., Zendesk, Kustomer, Salesforce) to manage customer interactions, ensuring all communications are logged and tracked a…
…onal carrier arrangements Document every member interaction accurately and consistently in Zendesk. Recognize when a case needs escalation — clinical, sensitive, or otherwise — and route it to the right reso…
…Exceptional communication, negotiation, and problem-solving skills. Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack. Preferred Requirements: Language…
…Exceptional communication, negotiation, and problem-solving skills. Tech-savvy with HRIS, Zendesk, Jira, Confluence, Tableau, and collaboration tools like Zoom & Slack. Preferred Requirements: Knowledge…
…edge Systems Manager to build, administer and evolve our knowledge management ecosystem on Zendesk. This is a hands-on role: you'll build tools and apps directly on the platform, work alongside engineers on…
…ckets while maintaining quality, tone, and timeliness in every interaction. Use tools like Zendesk , HubSpot , and Google Drive to deliver high-touch, data-informed support. Who you are We’re looking for som…
…ckets while maintaining quality, tone, and timeliness in every interaction. Use tools like Zendesk , HubSpot , and Google Drive to deliver high-touch, data-informed support. Who you are We’re looking for som…
…lifications: - Previous LMS/E-Learning experience. - Technical documentation experience. - Zendesk, MSSQL, Jira, Confluence experience. - Previous experience working with remote teams. - Fluency in other lan…
…ng in omnichannel CPG organizations Familiarity with ecommerce and CRM platforms (Shopify, Zendesk), best practices and industry at large Trilingual (English, German, French) Details: Monday - Friday, 8…
…ation to ensure accurate storage record of provider files Correspond with providers to via Zendesk Coordinate with CVO and providers to ensure timely completion and maintenance of all credentialing correspon…
…er our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the tea…
…ovide professional, empathetic assistance via email, phone, and chat, utilizing tools like Zendesk or Intercom - Effective Problem Solving: You troubleshoot account and billing issues to provide timely resol…
…acking the escalation of tickets. Maintaining a record of all communication and actions in Zendesk. Contributing frequently answered questions to the Collibra knowledge base. Participating in replying to Col…
…d able to navigate ambiguity. Have familiarity with customer support and CRM tools such as Zendesk and Salesforce, or the ability to quickly learn similar platforms. Bring 1+ years of experience in a similar…
…& Systemaffinität: Erste praktische Erfahrung im Umgang mit modernen Ticketsystemen (z.B. Zendesk, Salesforce) oder digitalen Flottenmanagement-Tools. Startup-Mindset: Vorerfahrung in einem dynamischen, agi…
…ling Responsibilities: ● Responding to customer queries in a timely & effective manner via ZenDesk, Amazon Connect or other customer support tools ● Documenting & logging issues (as well as customer complime…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…lar cloud platforms, logging/monitoring tools, and ticketing systems such as Linear, Jira, Zendesk, or Pylon. Customer empathy: A track record of working directly with customers, managing escalations calmly,…
…lar cloud platforms, logging/monitoring tools, and ticketing systems such as Linear, Jira, Zendesk, or Pylon. Customer empathy: A track record of working directly with customers, managing escalations calmly,…
…Bonus : Experience with portfolio management or reconciliation platforms Familiarity with Zendesk, Slack, Salesforce, Confluence, or JIRA Understanding of cloud technologies, APIs, or serverless architectur…
…hnologies You’ll Use Our core systems are Salesforce, Netsuite, Coupa, Workday, and Zendesk, with BigQuery as our data warehouse. Our current integration stack includes Celigo and Fivetran itself.&nbs…
…aging support tools, such as chat/ticketing platforms, CRMs, etc. Specific experience with Zendesk and/or Salesforce is a plus. Experience leading complex cross-functional initiatives, such as integrating ac…
…onal carrier arrangements Document every member interaction accurately and consistently in Zendesk. Recognize when a case needs escalation — clinical, sensitive, or otherwise — and route it to the right reso…
…the program around them. Experience implementing and administering support tooling (e.g., Zendesk, Intercom, Freshdesk, or similar) and knowledge base/help center platforms. Strong written and verbal commun…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…Experience with CRM systems, inventory management, and Microsoft Office. Familiarity with Zendesk, Microsoft Teams, and Confluence a plus. The position requires a High School Diploma or equivalent experienc…
…rocess where needed Knowledge of, and familiarity with, CRM applications (e.g. Salesforce, ZenDesk, HelpScout, etc) Knowledge of, and familiarity with contact center applications (e.g. Five9, Freshdesk, Aspe…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…
…orld works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabili…